How can I become a wholesale vendor of Atelier Vero?
How to place an order
Direct (best for US-based customers)
Once you've been approved and have set up your account, you'll receive a login & password to the wholesale portal, where you can order online anytime at 30 to 50% off retail, as well as receive other benefits. If you have specific questions about setting up an account, please email email@example.com or call directly at 860-460-6578.
Faire (best for USA-based customers)
Atelier Vero has partnered with Faire to make it easier for US wholesale customers to place orders in their home currency. Retailers can place wholesale orders directly from your Faire Direct Widget and enjoy $200 off and 1 year of free shipping. When a retailer orders this way, you’ll also lock in 0% commission on their orders.
Click on this button to sign up or place your order through them:
By making wholesale purchases from Atelier Vero, buyers agree to these policies.
Re-Order Minimum: $100
If minimums are not met, buyers will be asked to place an additional order for the remainder.
All pricing shown on the Atelier Vero site is in American dollars.
Since buyers receive a very significant discount, wholesale pricing does not qualify for additional discounts. Orders that have additional discounts applied, will be canceled.
Payment is due at the time the order is placed on the Atelier Vero website (before shipping). Payments can be made by credit card (Visa, MasterCard, or American Express). All orders will be charged at the time of shipment. Net 30 terms are offered to retailers with a credit sheet and an established relationship with Atelier Vero.
Atelier Vero wholesale orders within the U.S. will ship via USPS Priority Mail approximately 1-2 weeks from the order date and arrive 2-3 business days later. For orders qualifying for FREE SHIPPING, please allow 2-3 business days extra lead time. Please account for weekends, holidays, and weather concerns when considering your deadlines. Atelier Vero is trying to ship everything in one box, but sometimes additional boxes are necessary. Please contact Atelier Vero if you have time-sensitive shipping terms, or if you have a FedEx or UPS account number that you would like Atelier Vero to use. All duties and customs fees are the responsibility of retailers. Orders ship from Exeter, RI USA 02822.
Qualify for free shipping with orders over $300 USD.
U.S.-based customers can check their order status with their USPS Priority Mail tracking number here. International customers, please see details in the previous question about international orders.
Atelier Vero is happy to ship certain items like matted prints, cards, and accessories internationally, but sadly, framed prints are not available to Hawaii, Alaska, or international customers. You will be responsible for all import taxes and customs-related fees. Please note that once Atelier Vero has shipped an order internationally it is out of Atelier Vero's control. So Atelier Vero can't be responsible for lost or damaged packages once the order leaves the US. There are no refunds if your package is lost or damaged. Also, Atelier Vero cannot guarantee any sort of arrival time for international shipments, as these can vary from 1 to 8 weeks.
Atelier Vero will resolve any issues with delayed or lost packages on a one-by-one basis. Any damages or shortage claims must be received no later than 7 days from receipt of order. All packing materials and receiving paperwork should be retained for carrier inspection.
The standard wholesale orders within the U.S. ship via USPS Priority Mail approximately 1-2 weeks from the order date and arrive 2-3 business days later.
This, however, is dependent on the order volume and handling when the order comes in and inventory levels.
You will be contacted right away if the above fulfillment times cannot be met.
Selling on Third Party Sites
To remain a reseller of Atelier Vero goods, the buyer must sell directly to the consumer through a physical shop with or without a website owned & operated by the buyer and their company.
Selling Atelier Vero goods in the following ways is prohibited and may result in Atelier Vero refusing future orders:
Selling on third-party sites (Amazon, Etsy, eBay, Daily Deal Sites, etc.)
Drop-shipping sites (Buy.com, Overstock.com, etc.)
Classified sites (Craigslist, Facebook Marketplace, etc.)
Selling in bulk to B2B accounts, or other wholesalers.
Cancellations & Changes
Since Atelier Vero is relatively quick to fulfill orders, Atelier Vero can only honor cancellations or changes within 12 hours of the order being received and before it has been shipped.
Returns & Exchanges
If you are not 100% satisfied with your purchase, you can return most products and get a full product refund within 14 days from the date of purchase. You will be responsible for the return postage costs, and shipping costs to you are non-refundable. Any product you return must be in the same condition you received it. Please note that framed and stretched canvas prints are not returnable due to the risk of damage. If the shipping carrier claims that your package was delivered and you didn’t receive it, Atelier Vero asks that you cover the cost of re-shipping the replacement. Please contact Atelier Vero at firstname.lastname@example.org for prior authorization of returns.
Exclusivity & Zip Code Protection Designs
Atelier Vero does not offer design exclusivity unless specified in a custom work contract.
Social Media Promotion
Feel free to promote Atelier Vero items when they become available. Atelier Vero love to promote buyers' shops on my Instagram feed as well. Please let Atelier Vero know if this poses any issues.
Photography for Promotion
If the buyer would like to use some of Atelier Vero's photography for promotional purposes, please contact Atelier Vero. Appropriate credit is required.
Depending on the item, Atelier Vero offers display racks or loose options to showcase as needed. This is subject to change.
Buyers' information is safe with Atelier Vero! Atelier Vero will not share or distribute at any cost. Atelier Vero occasionally sends odd emails for major announcements.
Reproductions, photocopies, resales, and using artwork for personal or commercial promotion are strictly prohibited without written permission or an art license. All art is under the copyright of Atelier Vero.
Latest products information
Keep up with Atelier Vero's shows, classes, and new work on the very active Instagram channel, on the Events page, and New Works pages.
Please feel free to email email@example.com or call 860-460-6578 with any questions or concerns.